Organizations are unable to deliver seamless and consistent customer experiences because of siloed, fragmented customer data. Yet leaders in data-driven marketing are six times more…
One-to-one marketing is employed by many businesses today. But with varying results. Some companies execute customer-centric marketing plans that account for individuals' personal preferences and…
Contrary to the current AI hype cycle, AI isn’t actually new. AI is a decades-old technology with a long history of promises and setbacks for early adopter companies…
Over the last three decades, brands have invested billions of dollars in the customer experience (CX) in the quest to gain competitive advantage in revenue…
Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each…
Brands are under immense pressure to advance and evolve as customer buying trends change, budgets shrink, and broad economic factors become increasingly complicated. In response, many companies…
Thanks to investments in process, data capabilities, advanced analytics and new generation channel technologies, digital touchpoints are becoming more integrated and ubiquitous than ever before.…
By Dennis DeGregor, VP, Global Experience Data Practice, Ogilvy/Verticurl Consumers have become increasingly digital-first and online-oriented, businesses have shifted their marketing spend toward digital advertising…
While many retail marketers say they are data-driven and analytically informed, many never connect critical insights and marketing decisions. In fact, just 53% of marketing decisions are…
Learn how you can leverage social media metrics to boost your ROI. Dennis DeGregor, vice president of global experience data practice at Verticurl, a division…
Improving the customer journey requires constant attention as companies adjust their strategies to rapidly shifting consumer trends, buying habits, and economic conditions. Many retailers need to…
Whether retailers are grappling with the implications of economic uncertainty, the frustration of persistent supply-chain constraints, or the challenge of attracting and retaining talent, it’s…
By Dennis DeGregor, VP & Head of the Global Experience Data Practice, Verticurl – a WPP Company When brands provide an outstanding customer experience (CX), they activate…
Understand the importance of digital champions in driving digital transformation instead of solely relying on data, technology, or AI Dennis DeGregor from Verticurl, an Ogilvy…
Personalization is complicated. Bloomreach makes it simple. Generate exponential revenue growth by showing customers the right product, in the right place, at the right time.…
Simply click a button, and our award-winning Sitecore AI solutions will use machine learning to personalize your customers’ online experiences. Whether you have thousands or…
Sage AI by Braze empowers you to work smarter in crafting, scaling, and adapting memorable experiences that foster stronger relationships between your brand and your…
Get a free intro into running experiments with Optimizely's A/B testing tool. Set up tests, validate your hypothesis and learn on the fly with World's…
A new era of experience optimization and personalizationis shaping how brands are exceeding customerexpectations at every digital interaction. Beginningat first touch and across all critical…
Contrary to the current AI hype cycle, AI isn’t actually new. AI is a decades-old technology with a long history of promises and setbacks for early adopter companies…
Wonolo, which stands for “work now locally,” is a website that connects job seekers to local businesses that are hiring. Today, they are using Einstein AI to…